Responsible Gaming
Gaming Should Be Entertainment
At 1win, we believe that online gaming should be enjoyed as a form of entertainment only, not as a means to earn money or solve financial problems. While games of chance can be exciting and fun, it's important to understand that the house always has an edge, and you should never gamble with money you cannot afford to lose.
Please gamble responsibly and within your means. Set limits that work for your budget and stick to them.
Age Verification
Online gaming on 1win is available only to individuals who are 18 years of age or older, or above the legal gambling age in their jurisdiction within India. We are committed to preventing underage gambling and employ strict age verification procedures during account registration.
If you are under the legal age for gambling, you must not create an account or participate in any gaming activities on our platform.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognize any of the following signs in your own behavior, it may be time to seek help:
- Constantly thinking about gaming or past gaming experiences
- Needing to gamble with larger amounts to achieve the same excitement
- Repeatedly attempting to cut back or stop gaming without success
- Feeling anxious or irritable when trying to reduce or stop gaming
- Chasing losses by gambling more money to recover what you've lost
- Lying to family members, friends, or others about the extent of your gaming
- Jeopardizing relationships, education, or career opportunities due to gaming
- Borrowing money or spending money earmarked for essential needs to gamble
- Feeling that gaming is your only way to escape problems or relieve stress
- Failed attempts to control or reduce gaming activity
If any of these signs apply to you, please reach out for support immediately.
Self-Help Tools and Features
1win provides several tools to help you maintain control over your gaming activities:
- Deposit Limits: Set a maximum amount of money you're willing to deposit within a specific timeframe (daily, weekly, or monthly).
- Loss Limits: Establish a maximum amount you're willing to lose within a set period.
- Reality Checks: Enable periodic notifications during your gaming sessions to remind you how long you've been playing and how much you've spent.
- Session Time Limits: Set automatic session timeouts to prevent extended gambling periods.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account for a period you specify. During this time, you will not be able to log in or place bets.
To access these tools, visit your account settings on the 1win platform. We encourage all players to use these features proactively.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support and resources:
India
- All India Gaming Association (AIGA): Provides information and advocacy for responsible gaming practices within India.
- AASRA (Association for Suicide Prevention, India): Offers emotional support and helpline services — Phone: 9820466726 (24/7)
International Support Services
- GamCare (United Kingdom): Free and confidential support service — Website: www.gamcare.org.uk
- GamStop (United Kingdom): National self-exclusion scheme — Website: www.gamstop.co.uk
- Gambling Help Online (Australia): Free counseling and information — Website: www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Evidence-based resources and information — Website: www.responsiblegambling.org
- National Council on Problem Gambling (United States): Confidential helpline and resources — Website: www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Public health information and support — Website: www.bzga.de
Take Action Today
If you believe you have a problem with gaming, please do not hesitate to seek help. Reaching out is a sign of strength, not weakness. The sooner you address the issue, the sooner you can regain control of your life.
Contact one of the support organizations listed above, speak with a trusted friend or family member, or call your local mental health services. Help is available and recovery is possible.
Remember: Gaming should enhance your life, not harm it. Play responsibly, stay within your limits, and prioritize your well-being.